Templates, Data Sheets & More
Comprehensive assistance on the Chilliprinting website
Cooperation with our customers starts even before placing the order via our online shop. In nearly all cases the foundation for an excellent result is lies within the good preparation of the printing data. That is why we offer comprehensive assistance for all our products.
The 'one model fits all' does not apply here, each print shop has a slightly different work process. The results may turn out great with one company but unpleasant faults may arise with another one. Our top priority is to avoid these mistakes by offering as much information as possible on how to ideally edit printing data as this is the only way to steer clear of unexpected results.
In detail the support range looks like this:
There is a detailed description for each product on our website. The description contains useful information on the dimensions for the data format as well as for the final format. Moreover, you will find useful additional content and a 10-points-check, containing the most common pitfalls which may come up when creating the printing files.
Furthermore, there are also data sheets for each product containing detailed step-by-step explanations for various kinds of Adobe software solutions, with screenshots and useful tips. A separate document summarizing all dimensions for our products is ready for download.
Additionally, you can download empty templates for Adobe InDesign, Adobe Illustrator and Adobe Photoshop. These templates already contain all correct document dimensions, export settings, color profiles and guidelines, providing a safe, simple and convenient data generation. For certain products we offer templates with a finished layout, for example for calendars or greeting cards
For all fundamental questions about offset printing, digital printing and data preparation, we have a FAQ area and another section containing further helpful instructions and advice which we recommend you to read.
In case you still have any doubts, please do not hesitate to contact our competent team by writing us an email